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How much is it the hotel quests responsibility for a stained mattress?

I started my period during my vacation and stained the hotel mattress. The hotel is asking me to pay for a new matteress. What is the usual quidelines for this? I do completely understand this is my situation but I can't imagine this situation is unusual. Thanks!

Related Topics:  Hotel Responsibilities, Hotel Guest Responsibilities, Hotel Charges

Marietta Chamberlain asked July 11th, 2010 • Report
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Thomas Krugman You might not be liable if you can show the damage was not intentional. In your case, it was obviously an accident. The hotel should not be asking you to pay for a brand new mattress. "Professional cleaning" charges seem reasonable in this situation. Good luck! | Answered th, 2010

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